Long Term Care Resources - Arkansas Nursing Homes & Resources

Long Term Care Resources

Home Choosing A Facility Facility Search Advance Directives Your Rights Medicare Medicaid Links Contact Us	— Search Arkansas Facilities — By County Arkansas Nursing Homes & Resources Adult Protective Services Division of Aging & Adult Services PO Box 1437 - Slot S-530 Little Rock, AR 72203-1437 501-682-2441 800-482-8049 available 24-hours This unit protects and assists adults, age 18 and older, who are: abused, neglected, or exploited, or any combination thereof, and who are endangered as a result of lack of capacity or impaired from mental or physical disease or defect as these terms are defined by Arkansas Statute. Adult Protective Services (APS): acts as an advocate for adult Arkansans who are endangered and are impaired or lack capacity. searches for the least restrictive living alternative for individuals who are not capable of providing self care. strives to involve the adult requiring services, as well as the family, in the decision making process. Information regarding the reporter of a referral to APS is confidential and will not be revealed. Arkansas Hospice 5600 West 12th Street Little Rock, AR 72204 501-748-3333 Toll-free 877-257-3400 e-mail: ContactUs@ArkansasHospice.org Referrals may be made by anyone desiring care for the patient. To make a referral, for more information or to request a presentation for your club or organization please contact at one of the numbers above. The Arkansas Hospice exists neither to hasten death nor to prolong life, but to enhance the quality of life for as long as life lasts. Care Link Information & Assistance for Aging Services Weekdays, 8 AM to 5:30 PM Saturday, 9 AM to 12:30 PM 501-372-5300 800-482-6359 e-mail: info@care-link.org CareLink's Information & Assistance program is a clearinghouse of information about services for older people. Experienced care coordinators help families match their needs with a wide range of services and programs, including: Home Care and Home Health Care Meals-On-Wheels Housing Options for the Elderly Medicare, Medicaid, and Health Insurance Senior Center Services Transportation Cargivers - Arkansas 1-866-651-2273 24-hour operator e-mail: support@ArkansasCaregivers.com Arkansas Caregivers is here to support Arkansans who provide care for an elderly loved one at home. The Area Agencies on Aging who formed Arkansas Caregivers are aging experts. We believe that information, advice and support are vital services for today's caregivers. Complaints - Nursing Homes Complaints Unit Office of Long Term Care PO Box 8059, Slot S404 Little Rock, AR 72203-8059 682-8425 In Pulaski County 800-582-4887 Outside Pulaski County e-mail: complaints.oltc@mail.state.ar.us The Office of Long Term Care investigates complaints against facilities as well as allegations of abuse or neglect of residents, theft of residents' property, and poor quality of resident care. Investigations are confidential. A person who files a complaint does not have to provide his or her name. If the person filing the complaint provides his or her name, then they are informed when the investigation is completed. You can file a complaint by telephone, fax, e-mail, or letter. Referrals may be made by anyone desiring care for the patient. To make a referral, for more information or to request a presentation for your club or organization please contact at one of the numbers above. The Arkansas Hospice exists neither to hasten death nor to prolong life, but to enhance the quality of life for as long as life lasts. Long Term Care, Office Of (OLTC) The OLTC inspects all facilities to ensure residents receive the care they need in a clean, safe environment and that they are treated with dignity and respect. Facilities that do not provide the services required by state and federal regulations may be fined, denied payment for residents, or terminated from receiving payments from Medicare or Medicaid. If you have comments or questions, you can contact the Office of Long Term Care by telephone at 501-682-8487 or by e-mail at oltc@mail.state.ar.us. Medicaid - Arkansas Division of Medical Services Department of Human Services Donaghey Plaza South PO Box 1437, Slot 1100 Little Rock, Arkansas 72203-1437 501-682-8292 The Department of Human Services (DHS) runs the Medicaid program in Arkansas. To apply for Medicaid, go to the Department of Human Services office in the county where you live. If you are not able to go there, you may have a relative or a friend apply for you. You must sign an application form and give certain information about yourself and your family. The county office will determine your eligibility. Medicaid - County Offices Provides an alphabetical list of all county offices. Medicaid Resource Manual - Arkansas Ombudsman Program The term "ombudsman" describes someone who intercedes with governments and institutions on behalf of ordinary citizens. A Long-Term Care Ombudsman advocates for residents of nursing homes and residential care facilities. An ombudsman receives, investigates and resolves complaints on behalf of nursing home residents and their families. An ombudsman regularly visits residents to hear their concerns and complaints. To locate a Ombudman Regional Office in your area. Rules & Regs Regulations - Arkansas Residential Care Facilities PDF Format
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