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Arizona Nursing Homes & Resources

Adult Protective Services
Elder Abuse Complaints:
Arizona Department of Economic Security
Aging and Adult Administration
Adult Protective Services
TOLL FREE 24-HOUR:
1-877-767-2385

Adult Protective Services accepts and evaluates reports of abuse, neglect, and exploitation of vulnerable and incapacitated adults and offers appropriate services. You may also contact Department of Health Services for assistance: Monday-Friday, 8:00AM to 5:00PM at 602-674-4200.


Arizona Alzheimer's Association
The Association offers a number of programs to aid families of those with Alzheimer's disease.


Arizona Alzheimer's CARE Program
Caregivers Are Really Extraordinary (CARE)
The Arizona Chapter of the Alzheimer's Association estimates that there are currently over 85,000 Arizonans with Alzheimer's disease, and this number is expected to rise to 145,000 by 2020 for persons 65 years and older. The fastest growing segment of the population is the 85 years and older category, which also corresponds to the age of greatest prevalence of Alzheimer's disease.


Assurance and Licensure Service
Office of Long-Term Care Licensure
1647 East Morten
Phoenix, Arizona 85020
602-674-4340

The Assurance and Licensure Service Office of Long-Term Care Licensure licenses and inspects Arizona nursing homes facilities.
Long-Term Care staff also perform Medicaid certification inspections for Arizona's Intermediate Care Facilities for the Mentally Retarded ( ICF/MR ) facilities.


Attorney General, Office Of The
Consumer Information and Complaints
1275 West Washington
Phoenix, Arizona 85007-2926
602-542-5763
800-352-8431

To file a complaint about possible consumer fraud or elder exploitation, follow the process for filing a complaint with the Consumer Protection Section on the Attorney General's Web Site or write a letter explaining the problem and the events as they took place. Copies of any documentation supporting your complaint should also be attached. Send this information to the above address.


Consumer's Guide To Nursing Homes - Arizona
All nursing homes in Arizona are licensed by the state through the Office of Long-Term Care Services in the Assurance and Licensure Services Division, under the Arizona Department of Health Services. State law requires that a nursing home conspicuously post its license. The law also requires that nursing home administrators be licensed. Nursing homes provide services to residents who require continuous medical and nursing care and supervision due to physical and/or mental disability. Learn more...


Long Term Care System, Arizona (ALTCS)
The program is for aged ( 65 and over ) , blind, or disabled individuals who need ongoing services at a nursing facility level of care. However, program participants do not have to reside in a nursing home. Approximately 48 percent of ALTCS participants live in their own homes or an assisted living facility and receive needed in-home services. ALTCS participants are also covered for medical care, including doctor's office visits, hospitalization, prescriptions, lab work, and behavioral health services.

The income limit for this program is $1,656 a month, although persons with AHCCCS approved income-only trusts may have income in excess of this amount.

The resource (cash, bank accounts, stocks, bonds, etc.) limit is $2,000 for a single individual. When the applicant has a spouse who resides in the community, the spouse can retain one-half of the couple's resources, up to a maximum of $90,660. Some resources, such as a person's home, vehicle, and irrevocable burial plan generally are not counted toward the resource limit.

An individual may apply at any ALTCS office.
Call 800-654-8713 for additional information.


Medicaid - Arizona
Arizona Health Care Cost Containment System ( AHCCCS )
801 E. Jefferson
Phoenix, Arizona 85034


Medicare Cost Sharing Program
For additional information or to request an application, call:
602-417-5010 - Phoenix Area
800-528-0142 - Rest of Arizona

Medicare Savings programs provide help with Medicare expenses for people who are aged, blind, or disabled. There is no limit on resources, such as cash, bank accounts, stocks, or bonds. Applicants for all programs must be eligible for Medicare Part A hospital insurance. The income limits, special eligibility requirements, and benefits for each program are listed below. Individuals may apply for this program by mail. You may also Download An Application in PDF format.


Ombudsman, Arizona State Long Term Care
1789 West Jefferson - 950A
Phoenix, Arizona 85007
602-542-4446

The function of the Long Term Care Ombudsman Program is specifically to assist consumers of long-term care services toward resolution of complaints related to the provision of such services. Often residents of long-term care facilities have problems, large or small that can readily be solved, but they do not know how to voice them. They are unaware of what services are available or exactly what their rights are so they remain silent.

The Long Term Care Ombudsman Program is an attempt to provide residents a method by which their complaints can be heard and resolved, if possible. The ombudsman serves as a companion, mediator, broker, educator and advocate in his/her role to resolve complaints. The program goals are accomplished through a cooperative approach among providers, regulators, residents, families and the ombudsman.


Prescription Discount Card Program - Request for Proposals
Issued by: AHCCCS
Contracts and Purchasing
701 E. Jefferson Street
MD 5700
Phoenix, AZ 85034

Something to keep your eye on in the upcoming months.


Survey Process - Arizona
How The State Surveys Nursing Homes For Medicare And Medicaid Certification
All nursing homes must be licensed and inspected using state standards and homes that do not participate in Medicare and Medicaid are inspected using only these standards. The time frame for these inspections is every 12 months.

Such inspections are called "surveys". The surveys take place every 9 to 15 months, with an average of every 12 months. Learn more...

 


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